Corporate Call Answering for Business and Coworking
We have been providing phone services in coworking and traditional business environments for over 10 years. We understand that each situation is different and are able to adjust call flows and receptionist actions to ensure your calls are answered and processed the way you want. Whether you are a newbie who needs help deciding what to do in general or an experienced manager who knows exactly what you want, we can help (and help quickly!).
Call Answering and Reception Services
First impressions are important! The way your phone calls are answered creates the first impression of your company. While we may answer for businesses in all types of industries, one thing is common among them all. A friendly and professional greeting can set a positive tone for the entire interaction with your business.
Corporate Switchboard call answering services offer many benefits to your business and your clients:
- Professional Image: Customized answering scripts offer a professional and polished image of your business. Trained representatives can handle calls with professionalism and courtesy, creating a favorable impression among your callers.
- Enhanced Customer Service: Corporate Switchboard ensures that calls from customers are promptly answered by trained professionals. This contributes greatly to a positive customer experience, showing that your business is attentive and values its customers’ inquiries.
- Freeing Up In-House Staff: By outsourcing call answering, your in-house team can focus on core business activities without the constant interruption of handling incoming calls. This leads to increased productivity and efficiency. This is especially beneficial for small businesses that may not have the resources to handle a high volume of calls internally.
- Increased Accessibility: This accessibility is crucial for maintaining strong customer relationships and meeting customer expectations. With the instructions that you provide, we can quickly and efficiently route your incoming calls right where they need to go, without bouncing the caller through various voicemails and extensions.
- Adaptability: Our call answering professionals can adapt to the evolving needs of your business quickly. Whether you require additional services, changes to call scripts, or adjustments to support special call routing and notifications, our team is ready to help!
Professional Receptionists
We don't just run a typically call answering farm where agents come and go. We are vested in our team's training, attitude, and commitment to provide the best reception services possible. No, we don't mass market this service because we need time to scale as we add new clients (business partners). We devote time to learning about your needs and ensuring each agent assigned to your team understands your processes and the procedures we design for your call queues.
Corporate Switchboard provides call answering services for businesses of all sizes, in several different industries including:
- Coworking / Shared Workspaces
- E-Commerce
- Medical and Healthcare
- Legal Services
- Real Estate
- Non-Profit Organizations
- Manufacturing and Distribution
- Home and Commercial Services
In addition to simply answering your calls, the Corporate Switchboard answering staff can also assist with customized call triage, advanced urgent call routing, filtering and prioritizing inbound calls, information and inquiry handling, client intake, scheduling, and much more! Answering services can be combined with other routing options including auto-attendants (menus), ring groups, and call queues to increase routing efficiency even further.
Speak to a representative now and find out how Corporate Switchboard can work for you!
99% Uptime Guarantee
Fully backed by our SLA, we promise you at least 99% uptime as part of our voice service guarantee.
Failover, Backups, Testing = Peace of Mind.
Beyond Experienced
It has been our passion to provide the phone services possible. We are experienced, devoted, and committed to seeing your business succeed.
Innovative Ideas
We are constantly evolving and expanding our abilities and services. Many new features are added at no charge. Client satisfaction is our goal!
